Policies and procedures in place are important for any business to be successful. This isn’t only to ensure that everyone who works for the business understands the parameters of their roles and what is allowed and is not permitted. It is also important to protect the business from constructive dismissal claims as a result of an employee leaving their job as a due to poor behaviour or actions on the behalf of others.
A Constructive Dismissal Claim can come about if an employee feels they have no alternative but to leave their position as a result of behaviour or actions taken towards or against them. This claim will usually be filed by a company like Employmentlawfriend.co.uk who represent employees who feel they have been unfairly treated. This is one of the reasons why it is important to have policies and procedures in place to ensure that everyone understands what behaviour is expected and what actions will not be tolerated by the company.
Key policies that every business should have in place include equality and diversity, recruitment and retention, social media usage policy and a complaints and whistleblowing policy. There are many other policies that are essential to have in place but these ones mentioned will help employees feel that they have avenues to go down should they have complaints against other members of staff. It is worth checking if there are any policies that, by law, you have to have in place as a result of the work you conduct and the size and make up of your business.